Maintenance & Support

Ongoing maintenance, updates, and technical support for your digital products

99.9%
Uptime Maintained
<1hr
Average Response
24/7
Support Coverage

Service Overview

Keep your digital products running smoothly with our comprehensive maintenance and support services. We ensure your applications remain secure, updated, and performing at their best. Our proactive approach prevents issues before they occur and provides peace of mind for your business operations.

Key Features

24/7 System Monitoring
Security Updates & Patches
Performance Optimization
Bug Fixes & Troubleshooting
Feature Updates & Enhancements
Backup Management & Recovery
Technical Support & Consultation
Analytics & Performance Reporting
Server Maintenance
Compliance Updates

Technologies We Use

Monitoring ToolsSecurity ScannersPerformance ToolsBackup SystemsAWSDockerCI/CDAnalytics

Our Process

We follow a structured approach to ensure your project's success

Step 1

Assessment

Comprehensive analysis of your current system and requirements

1 week
Step 2

Maintenance Plan

Create customized maintenance strategy based on your needs

1 week
Step 3

Implementation

Set up monitoring and maintenance systems with your team

2 weeks
Step 4

Ongoing Support

Continuous monitoring and regular updates with proactive maintenance

Ongoing
Step 5

Reporting

Regular performance and security reports with improvement recommendations

Monthly

Pricing Packages

Choose the package that best fits your needs and budget

Basic Support

GHS 299/month

Essential maintenance and support for small applications

Security Updates
Bug Fixes (5 hours/month)
Performance Monitoring
Weekly Backups
Email Support
Basic Reporting
Uptime Monitoring
Security Scans
Most Popular

Professional Care

GHS 599/month

Comprehensive maintenance package for growing businesses

24/7 Monitoring
Bug Fixes (15 hours/month)
Performance Optimization
Daily Backups
Phone & Email Support
Monthly Reports
Proactive Maintenance
Priority Response
Database Optimization
Security Audits

Enterprise Support

GHS 1,199/month

Full-scale support and maintenance for enterprise applications

Dedicated Support Team
Unlimited Support Hours
Advanced Security Monitoring
Real-time Monitoring
Priority Support
Custom SLAs
Weekly Reports
Disaster Recovery
Performance Tuning
Compliance Management

Ready to Get Started?

Let's discuss your project requirements and create something amazing together.

Xtottel | Enterprise Software Solutions & APIs