Learn how we use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.
Choose which cookies you allow. Essential cookies are required for the website to function.
We believe in complete transparency about how we use cookies. This policy explains what cookies are, how we use them, and how you can control your cookie preferences.
Sendexa ("we", "us", "our") uses cookies and similar tracking technologies on our website, platform, and applications to enhance your experience, analyze usage patterns, and deliver personalized content.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences. By using our Services, you consent to our use of cookies in accordance with this policy.
This policy applies to all Sendexa websites, APIs, and applications that link to this policy.
We use the following categories of cookies on our Services:
These cookies are necessary for the website to function properly.
They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
These cookies remember your preferences and settings.
They allow us to remember choices you make and provide enhanced, more personal features.
These cookies help us understand how you interact with our Services.
We use this information to improve our website, products, and user experience.
These cookies track your activity to deliver relevant advertisements.
They help us measure the effectiveness of our marketing campaigns and show you relevant content.
We use cookies for the following purposes:
We work with trusted third-party partners who may set cookies on your device when you use our Services:
Used to analyze website traffic and user behavior.Privacy: Google Privacy Policy
Used for live chat and customer support functionality.Privacy: Intercom Privacy Policy
Used for payment processing and fraud prevention.Privacy: Stripe Privacy Policy
📢 Note:Third-party cookies are subject to the privacy policies of their respective providers. We recommend reviewing their policies for more information.
Below is a detailed list of cookies we use on our Services:
| Name | Purpose | Provider | Type | Duration |
|---|---|---|---|---|
| session_id | Session management | Sendexa | Essential | Session |
| auth_token | Authentication and security | Sendexa | Essential | 1 year |
| preferences | User preferences and settings | Sendexa | Preference | 1 year |
| _ga | Google Analytics tracking | Analytics | 2 years | |
| _gid | Google Analytics session | Analytics | 24 hours | |
| intercom_id | Support chat identification | Intercom | Functional | 1 year |
| stripe_session | Payment processing | Stripe | Essential | Session |
| marketing_campaign | Campaign attribution | Sendexa | Marketing | 30 days |
You have the right to choose which cookies you accept. You can manage your cookie preferences in the following ways:
Essential Cookies
Required for basic functionality
Preferences Cookies
Remember your preferences and settings
Analytics Cookies
Help us understand how you use our Services
Marketing Cookies
Deliver relevant advertisements
Your preferences will be saved for future visits. You can change these settings at any time.
🔒 Security First:All cookies are encrypted and secured using industry best practices to protect your privacy.
If you have any questions about this Cookie Policy, please contact our Privacy Team:
Akatsi
Volta Region, Ghana
Our Privacy Team is here to address your cookie-related questions and concerns.