Connect With Customers
On WhatsApp
Engage your customers on the world's most popular messaging app. Send notifications, provide support, and drive sales with the official WhatsApp Business API.
2B+
Active Users
98%
Open Rate
24/7
Support
10,000+
Businesses
2B+
Global Users
98%
Open Rate
2-Way
Communication
Powerful WhatsApp Capabilities
Everything you need to engage customers on WhatsApp at scale.
Official WhatsApp Business API
Build on Meta's official WhatsApp Business API with full compliance and support.
Two-Way Messaging
Enable bi-directional communication with customers. Send and receive messages seamlessly.
Rich Media Support
Send images, videos, documents, and audio files. Create engaging customer experiences.
Interactive Messages
Build interactive experiences with buttons, lists, and quick reply options.
Template Messages
Create and manage pre-approved message templates for notifications and marketing.
Conversation Tracking
Track all conversations with detailed analytics and reporting on response times.
Webhook Integration
Receive real-time updates on message status, delivery, and responses via webhooks.
Business Profile
Set up and manage your WhatsApp Business profile with company information and branding.
Build With WhatsApp
From support to marketing—use cases for every business need.
Customer Support
Provide instant support via WhatsApp with automated responses and agent handoff.
Order Confirmations
Send order confirmations, shipping updates, and delivery notifications.
Marketing Campaigns
Launch targeted marketing campaigns with rich media and interactive messages.
Appointment Reminders
Reduce no-shows with automated appointment reminders and rescheduling options.
Lead Generation
Capture leads and engage prospects through automated WhatsApp conversations.
Authentication
Secure user authentication with OTP delivery via WhatsApp for verified users.
Pre-Approved Templates
WhatsApp requires templates for certain message types. Create, manage, and send pre-approved templates for marketing, notifications, and more.
Template: Order Confirmation
Status: Approved
Hi {{1}}, your order #{{2}} has been confirmed! We'll notify you when it ships. 🚀
12:30 PM
Simple, Transparent WhatsApp Pricing
Choose the plan that fits your business needs. Volume discounts available.
Starter
Perfect for small businesses and startups
- Up to 1,000 conversations/month
- Business profile setup
- Basic templates
- Email support
- API access
Business
Ideal for growing businesses
- Up to 10,000 conversations/month
- Rich media messages
- Advanced templates
- Priority support
- Analytics dashboard
- Webhook integration
- Multi-agent support
Enterprise
For large organizations with high volume
- Unlimited conversations
- Custom integrations
- 24/7 dedicated support
- SLA guarantee (99.99%)
- Dedicated account manager
- Custom reporting
- Advanced security
Send WhatsApp Messages in Minutes
Our WhatsApp Business API is designed for simplicity. Send your first message with just a few lines of code.
// Send your first WhatsApp message
import { WhatsApp } from 'sendexa-whatsapp';
const client = new WhatsApp({
apiKey: 'your-api-key',
businessPhone: '1234567890',
});
// Send a template message
const response = await client.messages.send({
to: '233201234567',
template: {
name: 'order_confirmation',
components: [
{
type: 'body',
parameters: [
{ type: 'text', text: 'John' },
{ type: 'text', text: 'ORD-12345' },
],
},
],
},
});
console.log('Message sent:', response.id);
// Send a text message
const textResponse = await client.messages.sendText({
to: '233201234567',
text: 'Hello from Sendexa! đź‘‹',
});2B+
Active Users
98%
Open Rate
10,000+
Businesses
24/7
Global Support
Frequently Asked Questions
Everything you need to know about our WhatsApp Business API.
What is the WhatsApp Business API?
The WhatsApp Business API allows businesses to send and receive messages at scale. It's the official solution from Meta for enterprise messaging, offering features like templates, rich media, and interactive messages.
How do I get approved for the WhatsApp Business API?
We help you through the Meta Business verification process. You'll need a verified Meta Business Manager account and a WhatsApp Business number. Our team guides you through every step.
Can I send marketing messages on WhatsApp?
Yes, but only using pre-approved message templates. WhatsApp requires that messages sent via the API use templates for initial contact and certain scenarios. We help you create and manage templates.
What types of messages can I send?
You can send text messages, images, videos, documents, audio files, and interactive messages (buttons, lists, quick replies). All messages must comply with WhatsApp's policies.
How long does it take to get started?
Once you have a Meta Business Manager account, the setup typically takes 24-48 hours. We handle the configuration and provide step-by-step guidance.
What is the pricing model?
Pricing is based on conversations (24-hour sessions). We offer monthly plans with included conversations and per-message pricing for overages. Enterprise plans have custom pricing.
Can I use WhatsApp for customer support?
Absolutely! Many businesses use WhatsApp for customer support. You can set up automated responses, route messages to agents, and maintain conversation history.
Is there a free trial available?
Yes! We offer a 14-day free trial with limited conversations. This allows you to test the integration and see how WhatsApp Business API works for your business.
Ready to Connect on WhatsApp?
Start engaging your customers on WhatsApp today. Get started with a free trial.